Returning to UK Frequently Asked Questions
What is the booking process?
You can book on our website. Please note, any information missed on the identification form completed on booking may mean we are unable to release your results. Upon booking you will receive a unique reference number that you must add to your passenger locator form.
When do I take the test?
How long is the result turnaround?
24-48 hours from receipt of the sample at the laboratory.
I want to proceed, what is my next step?
When will I receive the tests?
You will receive your test(s) prior to or on day 2 of your quarantine period.
How do I take the test?
Your testing package will come with instructions on how to take your test.
How will I receive my results?
You will receive your results to the email provided upon booking.
For not fully vaccinated travelers, when can i release from quarantine?
You can only release from quarantine after 10 days provided you have received a negative result from both the Day 2 and Day 8 PCR test. If you decide to opt in to the Test to Release programme, this timeframe can be reduced. You can purchase Test to Release through our website: www.dnaworkplace.com/covid19-testing
Why do people who are not fully vaccinated need to take 2 test?
You must take two tests on the relevant days to be able to leave quarantine as per government regulations. The first test is to check for variants of COVID-19, and the second test is to check that you do not have COVID-19.
Do I need to book a package for my child?
Children aged 4 and under do not need to test.
Can you help if I have an urgent booking?
For further questions, please email our team at firstname.lastname@example.org. We look forward to hearing from you!
How will I know the video recording was successfully uploaded to the DNA Workplace verification system?
Once you have completed the recording and you hit 'stop' the video is then automatically uploaded to our system and your video recording was successful. If you receive an error message please get in touch with our team.
What counts as fully vaccinated?
You must have had your final dose of the vaccine at least 14 days before you arrive in England. The day you had your final dose does not count as one of the 14 days.
Even if you are not fully vaccinated, the fully vaccinated rules apply if you are:
Taking part in an approved COVID-19 vaccine trial in the UK or the USA (US residents only for USA trials), or a phase 2 or 3 vaccine trial that is regulated by the EMA or SRA
Unable to have a COVID-19 vaccination for a medical reason which has been approved by a clinician under the medical exemptions process, and you are resident in England
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© 2021 DNA Workplace
DNA Workplace Ltd is setup by DNA Legal Ltd the UK's leading Drug & Alcohol Testing provider for UK Courts and Local Government.
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Frome Business Park • Manor Road • Marston Trading Estate • Frome BA11 4FN